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What is the Broadcast SMS feature?
This function allows you to send a broadcast (SMS) to anyone on site. It is often used for evacu...
How do I find a specific entry in the Signed In Report?
In the top right-hand corner of the Signed In Report page, after the coloured “Download Repor...
What do the buttons in the Action column do?
The ‘Signout’ button allows an Admin user to sign that particular visitor out. If that pe...
What does ID mean?
This column shows the unique visit ID specific to that visit for that visitor. This is what is us...
What does Visit Induction mean?
The "Visit Induction" column shows whether that visitor has a valid induction. If it’s valid,...
How do I access the Signed In Report?
To view the Signed In Report for your site/s select the "Signed In Report" tile from the home pag...
What is the Signed In Report?
To access select "Signed In Report" from the home screen (dashboard). See below. The Signed...
What is the admin dashboard?
The administrator dashboard or admin portal will look appear similar to the below depending on th...
What do the different tiles on the dashboard do?
On the dashboard, you will see a number of coloured tiles (depending on your permissions level) t...
What do the charts display on the dashboard home page?
At the top of the dashboard, you can see two graphics, these allow you to see important informa...
What are the features of the Top Bar?
In the top left hand corner of the top bar you will see the TIKS logo or your company’s lo...
I forgot my admin password, what do I do?
If you have forgotten your administrator password, simply select ‘Forgot password?’ undern...
How do I get set up as an Administrator?
You will receive an email with login instructions from TIKS for TIKS Visitor Admin. Contact yo...
Mobile App
Mobile App users can download the app from the Apple App Store or the Google Play Store. Once us...
Mobile Users
Mobile Users can be approved by Admin Users with the appropriate permissions. Users can be appro...
Admin Users
Admin Users can be added by another administrator user.
Categories
Categories tab is located on the menu bar at the left of your screen. Create new categories, edit...
Forms
Forms tab is located on the menu bar at the left of your screen. Create new forms, edit or clone ...
Reports
After logging into Auditor’s admin portal, the default-landing page is Reports. All data that i...
TIKS Assure Manual
Onboarding: Technician, Worker, Sub-Contractor Introduction All contractors (technicians, w...