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Vendor Administrator User Guide
Introduction The Contractor Company’s Vendor Administrator will invite all their technicians, ...
Microsoft Graph API
Find your tenantId https://docs.microsoft.com/en-us/onedrive/find-your-office-365-tenant-id Ena...
Getting Set-Up
Getting set up as an Administrator You will receive an email with login instructions for ...
Worker Management support
I am a Client Administrator. Where can I see a list of the workers who are currently checked i...
App Support
What is the name of the App? The app is called Avetta Assure. Where can I find the App? ...
Onboarding: Technician, Worker, Sub-Contractor
Introduction All contractors (technicians, workers, and subcontractors) performing works can use...
TIKS VMS - CSV Upload for Admin Users
Following are the steps to bulk import CSV file as the admin users in the admin portal. Login v...
How to onboard Individual Workers (with Procore integration)
When TIKS is integrated with Procore, all companies in that project's Directory will come across ...
How to onboard a new Contractor Company (with Procore integration)
When TIKS is integrated with Procore, all companies in that project's Directory will come across ...
How to onboard Individual Workers (no Procore integration)
The instructions below are to manually invite an Individual Worker to onboard. When using the Pr...
How to Set Up Records for Contractor Companies
How to Set Up Records for your Contracting Companies 1. Log into the admin portal2. Tap on the "...
How to Set Up Records for Individual Workers
1. Log into the admin portal2. Tap on the "Records" button Step 1: Tap on the "Records Type...
How to Set Up Inductions for Site Locations
Site Locations Site locations can be added manually by clicking Add Site. This is typically used...
How you onboard a new Contractor Company (no Procore integration)
Inviting a new Contracting Company (no Procore) The instructions below are to manually invite a ...
How to Approve or Reject Records
Review Records 1. Log into the admin portal2. Tap on the "Records" button Step 1: Tap on the...
Steps to Becoming Approved
1. As an Individual Worker (known as Individual in the system), you will receive a welcome emai...
Downloading and Launching the App
The Visitor App will only be useful to you, once you have been approved as an Individual AND your...
Organising a courier
Book the courier through InterParcel: https://au.interparcel.com/ Login details Username...
Setup Procedure Once Hardware Arrive on Site
This setup is to be done via the Tablet over TeamViewer Remote into the correct device using Te...
Hardware Ordering Process - Steps in order
Request from client Enter this information into Capsule Hardware opportunity to be separ...