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What are the edit site location options?
Site name: Name of your new Site Location. Address: Typing in the address will automaticall...
How do I edit a Site Location settings?
Select the “Site Locations” tile from the admin dashboard home screen. Click on the edit p...
What are the Site Location configuration options?
The far column titled “Actions” has the various site editing options. They are described belo...
How do I view Site Location details?
Select the “Site Locations” tile from the admin dashboard home screen (see below). The c...
How do I bulk register a group of users?
The bulk register function is pre-registering a group of visitors all at once, this is useful if ...
What does my pre-registered visitor receive?
A pre-registered visitor will receive an email with their visitor pass details and also a link to...
How do I pre-register a visitor?
Select the Pre-Register tile from the dashboard. Use the pre-register form to pre-register...
What is the pre-register function?
This allows you to send the visitor details of their visit, this is a good reminder to the visito...
How does a user sign out using the kiosk?
To sign out select “Sign Out” button on the kiosk or scan their printed pass (QR code) on the...
How does a user sign in using a kiosk?
Go to the kiosk and you will see a display similar to the one below. Select the relevant button t...
How do I download the App?
The Visitor App will only be useful to you, once you have been approved as an Individual AND yo...
How do I close the filter options?
To close the filter bar, select the ‘close’ text in the bottom right-hand corner (circled...
How do I clear my filters?
To clear your selected filters, select the ‘clear’ text in the bottom right-hand corner o...
Why are there no results showing?
If there are no visitors on site or there were no visitors on site at the time to meet your filte...
How do I apply my report filters?
Select your filters then, to apply your filter, select the ‘filter’ text in the bottom ri...
What filtering options are there for reporting?
The following will outline the filtering option for reporting. You can use one, some or all of th...
How do I filter a report for download?
In the top right-hand corner of the Signed In Report page, after the “Download Report” bu...
How do I download reports of site access history?
From the home screen (dashboard) select "Signed In Report". You may need to download data fr...
How does a user borrow and return equipment?
Once a person has signed into the system an admin user can record any keys or equipment that have...
How do I send a Broadcast SMS?
Click on the “Broadcast SMS” button in the top bar of the system. A text box will be displ...